Register

Privacy Policy

Last updated: July 28, 2026

At TutorHubBd, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the platform, express interest in obtaining information about us or our products, or contact us.

Personal Data: Name, email address, phone number, mailing address, educational qualifications, professional experience, and profile photos.

Payment Data: We collect billing information necessary to process your payments, including payment method details. All payment data is stored by our payment processor (SSLCommerz) and is governed by their privacy policy.

Derivative Data: Information our servers automatically collect when you access the platform, including your IP address, browser type, operating system, access times, and the pages you viewed.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account
  • To deliver tutoring and educational services
  • To process payments and send transaction notifications
  • To communicate with you about platform updates, promotions, and support
  • To improve and optimize our platform experience
  • To enforce our terms, conditions, and policies
  • To comply with legal obligations and prevent fraud

3. Legal Basis for Processing (GDPR Compliance)

If you are from the European Economic Area, our legal basis for collecting and using your personal information depends on the specific context in which we collect it:

  • Contractual Necessity: We need to process your data to fulfill our service agreement with you.
  • Consent: We may process your data based on your voluntary consent, which you may withdraw at any time.
  • Legitimate Interests: We may process your data for our legitimate business interests, such as improving our services and preventing fraud.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., payment processors, hosting providers, analytics tools).
  • Tutor-Student Matching: Relevant profile information is shared between tutors and students to facilitate educational services.
  • Legal Requirements: When required by law, court order, or governmental regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are legally required to retain certain information.

6. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL/TLS encryption for all data transmission
  • Encrypted storage of sensitive data at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Firewall protection and intrusion detection systems

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data (subject to legal obligations).
  • Restriction: Request restriction of processing your data.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us using the information below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Please see our Cookie Policy for more details.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will promptly delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: